9617 Gulf Research Lane
Fort Myers,
FL
33912
02/15/2022
First, I like your office. Second I like Dr. Burch very much. I usually spend 1 1/2 - 2 hours there for my appointment. On Thursday 2/10 I was there 3 hours and 15 minutes. I went back with 1st tec within 10 minutes. Then to middle waiting room for 10 minutes or so. Then to testing on machines. After the tests I went back to the middle waiting room for 1 hour 10 minutes. That is too long for a patient to sit and wait to see the doctor. The first part of visit went smoothly. I asked a tech after about 45 -50 minutes to please check on my appointment status, she said she would, I never saw her again. Disappointing. Then waited about 1/2 hour later a male tec came and got me to see Dr. Burch. I do blame it on the snow bird season, and I feel there was over booking. Parking lot full to capacity, never have I seen it full. While many people came into middle waiting room after me, and filled it up, it emptied out before I saw doctor. I will continue to be a patient for now. Please correct.
02/14/2022
The medical staff take the time to explain what they're doing, why and their findings. They've always been friendly and professional.
