Good Faith Estimate - Frantz EyeCare

Good Faith Estimate

Frantz EyeCare and Frantz Cosmetic Center are committed to providing patients who have no insurance coverage or choose not to use their insurance coverage with a Good Faith Estimate. A Good Faith Estimate is an outline of the cost of services and items reasonably expected for your particular health care needs. This estimate is based upon information known at the time the estimate was created, and can be obtained by calling or visiting one of our convenient locations.

The Good Faith Estimate does not include unknown or unexpected costs that could emerge during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the charges you are not in agreement with.

You are free to contact the Frantz EyeCare/Frantz Cosmetic Center offices to let them know that the billed charges are higher than the Good Faith Estimate you were provided with. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.

You can initiate a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to move forward with the dispute resolution process, you must start the dispute process within 120 calendar days (approximately 4 months) from the date on the original bill.

There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on the Good Faith Estimate you were provided with. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

To learn more and get a form to start the process, go to or call 800-985-3059.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit or call 800-985-3059.

Our locations

Fort Myers
9617 Gulf Research Lane,
Fort Myers, FL 33912
PH: (239) 418-0999
Fax: (239) 418-0091
Cape Coral
3515 Del Prado Blvd. South
Cape Coral, FL 33904
PH: (239) 418-0999
2500 Goodlette-Frank Rd
Naples, FL 34103
PH: (239) 418-0999
Lehigh Acres
3020 Lee Blvd.
Lehigh Acres, FL 33971
PH: (239) 418-0999
Punta Gorda
109 Taylor Street
Punta Gorda, FL 33950
PH: (239) 418-0999
Fax: (941)505-2024
North Naples
1201 Piper Blvd., #22
Naples FL 34110
PH: (239) 418-0999
South Naples
7075 Radio Rd
Naples FL 34104
PH: (239) 418-0999
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