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I did a little "shopping" before choosing Dr. Frantz for my cataract surgery. I had seen the TV commercials but wanted to make my own decision. I am glad I took the time to interview other practitioners so I would have something to compare when I met with Dr. Frantz. While the office staff was polite, it was kind of like a zoo - moving from one cubicle to another, then to a waiting area, then to another person for another test. I was tired by the time I finally met Dr. Frantz, however he was very warm and welcoming to me. Our time together was short but he made the important impression upon me that he genuinely cared about me and my eyes. I have recommended him to anyone who asks. (I have an idea how to improve on the crazy shuttling around if the practice administrator would care to ask me.)