9617 Gulf Research Lane
Fort Myers,
FL
33912
I appreciated the personal attention given to me during my checkup. It all started at the reception desk where the receptionist gave me a warm welcome and made sure I filled out all the required forms. The person who took me in for the series of tests made sure that I was comfortable and knew exactly what to expect. He took his time explaining the tests and to have a real conversation with me during the process. Dr. Anderson was wonderful, professional and very thorough with her examination. She made sure that I can see the chart clearly down to the last line. I also appreciated the explanation she gave regarding the pictures taken of my eyes. It was highly educational with just enough information for a layman. My wife is already looking forward to her checkup. Finally, I was shown the eye glasses available at the clinic by a wonderful lady who was very patient in guiding me through all the different selections. She was also thorough when explaining the lens options and how they differed to the past generations. She addressed all my questions cheerfully, which really made my day. Coming out of the office, I felt confident that I have chosen the right group and have received the proper eye care everyone deserves.
Dr Robin and his team made me feel so comfortable during my procedure. I looked at over 4 different Lasik centers before choosing Frantz. I asked around SWFL where people went as well. And everyone kept on saying Frantz. was thinking about Lasik for over 10 years. I wish I had done it sooner. I was most impressed with Dr Robins follow up now days it takes leaving messages for a Physican to get back to patients. Dr Robin is great at his follow up. Thank you.
Everything was great EXCEPT told them did NOT want refraction test, since just had one, at previous eye doctor, a couple months ago. It is $50 and didn't see need AGAIN for one. Could have requested results from previous doctor, if needed. They DID NOT listen, or even discuss with me, and another was performed w/o my permission or knowledge. So when leaving, I was told I owed $50 for the test. I was livid that they did not listen to my wishes and did exactly what they pleased.
All skilled professionals in this office. My husband and I both wore glasses for years. We got LASIK 5 yrs ago and have not worn glasses since. Excellent service. His waiting room is stocked with snacks and drinks. Best stocked waiting room in town.