I had an eye emergency several months ago and was seen immediately by Dr. Warrior. This required several follow up appts to which I was never kept waiting and I found everyone to be very polite and professional. I was impressed enough to have my two cataract surgeries done by Dr Frantz and I received the same excellent care. After two visits to the Ft Myers office, two visits to the surgery center and over a dozen visits to the Naples office, I don't have one single complaint. From check-in to check-out, I received excellent care from each and every member of both eye centers and the surgery center. If I do have to wait for an appointment some day in the future, I'll remember the day they fit my retina emergency immediately into a very busy day and maybe that's the reason for the delay.